Professional contact tracing for businesses and governments

A best-in-class, customisable, affordable, secure, privacy-aware contact tracing solution with over four million checkins (so far)

What has been announced by State Governments?

Most Australian State Governments have implemented new requirements for a wide variety of businesses, organisations, and associations to capture contact details for people checking in, and location data and health questionnaire results for staff.

Interact with the map below to explore State/Territory Government contact tracing requirements across Australia

Nothern Territory
  • Name: Full name
  • Contact: Phone or email
  • Data: Keep for 28 days
  • Capacity: Area-based density limits
Western Australia
  • QR code: Required
  • Name: Full name
  • Contact: Phone
  • Data: Keep for 28 days
  • Capacity: Area-based density limits
Australian Capital Territory
  • Name: First name
  • Contact: Phone
  • Data: Keep for 28 days
  • Capacity: Area-based density limits
New South Wales
  • QR code: Required
  • Name: Full name
  • Contact: Phone (and email address where possible)
  • Data: Keep for 28 days
  • Capacity: Area-based density limits
  • Excluded: Hospitality venues and hairdressers are required to use the Service NSW QR code system.
South Australia

South Australia has launched it's own mandatory government QR code system.

Public information references a list of "approved contact tracing systems" but we have been told it is not currently possible to apply to join this list.

Unfortunately this means for the time being we are currently unable to offer our comprehensive contact tracing and compliance management solution to organisations in South Australia.

  • QR code: Required
  • Name: First name
  • Contact: Phone
  • Internal: Area/Table number (some sectors)
  • Data: Keep for 28 days
  • Capacity: Area-based density limits
  • Daily staff workplace register: Yes
  • Daily staff health assessment: Yes (most sectors)
  • QR code: Required
  • Name: Full name
  • Contact: Phone and email (or address instead of email)
  • Data: Keep for 56 days
  • Checkout: Yes (some sectors)
  • Capacity: Area-based density limits
  • Name: Full name
  • Contact: Phone
  • Data: Keep for 28 days
  • Capacity: Area-based density limits


New South Wales:

Western Australia:


South Australia:

Australian Capital Territory:


Northern Territory:

How can COVID Comply help, and what does it cost?

This is an affordable, digital, contactless solution for customers and staff to checkin to locations easily, with minimal disruption to everyone involved. Here is how COVID Comply (designed to support Australia based businesses and local governments) works.

Step 1 - Add your venue
Venue: My Location
Street: 1 My Street
Step 2 - Display your QR Code
1. Scan the QR code
2. Submit details
Step 3 - Compliance achieved
First name: Alex
Phone: 0123456...

There is a one-time payment of $99 (ex. GST, no monthly/ongoing charges) per location giving you access to COVID Comply with an unlimited number of checkins for 6 months or until restrictions are lifted (whichever comes first) - click here for more information

What types of businesses does COVID Comply support?

A large variety of businesses are required to track contact details for all people (staff, customers, attendees, players, etc.) entering a location. COVID Comply can support your organisation's social contact tracing responsibilities.

The platform is fully customisable to meet your needs via your location dashboard (no hidden costs)

Health: Hospitals, medical centres, clinics/practices
Government: councils, cities, municipal buildings, facilities
Education: Primary, Secondary, TAFEs, University Campuses
Construction: small/large sites, warehouses, workshops
Transport: taxis, buses, trains, rideshare, air/sea ports
Offices: Staff locations, visitor tracking, large meetings
Sports: Associations, leisure centres, gyms, facilities
Religion: venues, meetings, gatherings of all shapes & sizes
Parlours: Spas, beauty therapists, massage
Hospitality: bars, cafes, restaurants, events
Salons: beauty, waxing, tanning, nail, hair, tattoo
Other: events, cinemas, real estate, museums, galleries

These organisations represent just some of the 5700+ locations using our platform. COVID Comply's unrivalled customisability and flexibility powers contact tracing for a diverse range of business sizes and sectors in every state across Australia.

What makes this platform unique?

This is a "it just works" solution that comes packaged with a lot of additional flexibility to customise the checkin portal as required. COVID Comply is one of (if not the) most advanced, feature-rich, contact tracing solutions available on the market right now.

FAQ Article: Examples of how these feaures work together to checkin your workforce/customers

Real-time visitor management checkin kiosk - read more
Instant SMS and/or Email notification alerts - read more
Interactive generic and staff health questions - read more
Location capacity management - read more
Track internal location movement - read more
Instant access to data downloads - read more
People can save details to pre-fill checkins - read more
Checkin dependents/multiple people together - read more
Upload pen & paper historical checkin data - read more
Temperature measurement recording - read more
Custom welcome message or conditions of entry - read more
Checkin using employee/staff ID number - read more
Save checkin summary as image on phone - read more
Capture people leaving (checkout) data - read more
Automatically expire checkins after period of time - read more
Send people to custom URL (e.g. menu) - read more
Auto deletion of checkin data (customisable) - read more
Multi-location management and alerts - read more
Capture (and filter/reject) postcodes - read more
Instant "Red Notice" recording and alerts - read more
Works for high-traffic venues (e.g. stadiums) - see video
Works with most devices (no apps required) - read more
Best practice data security standards - read more
Enterprise-grade data security and storage - read more

The portal will be automatically configured to meet government requirements based on the location's address. You have complete control over all the above settings without limitation or additional cost.

Can I test it before I commit?

Absolutely. You can sign up and test every piece of functionality before being required to make a payment or even enter your card details. Additionally, you can use the QR code below to experience the checkin flow for yourself without signing up.

Test by scanning with your phone camera or click the link below

What about data privacy and protection?

Simple contact tracing products are quite easy to build. Consequently there are a lot of solutions available in the market. It is critically important you select a solution provider that puts data privacy and security at the core of their decision making process.

We have never, and will never sell and/or share Personally Identifiable Information (PII) captured for contact tracing purposes. We follow OAIC guidelines for collecting personal information for contact tracing purposes.

FAQ Article: COVID Comply's policies (terms, privacy, cookies), OAIC guidelines compliance, Privact Act 1988 compliance

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