Professional contact tracing for businesses and governments

A best-in-class, customisable, affordable, secure, privacy-aware contact tracing solution with 3/4 of million checkins (so far)

New checkin less than a minute agoRestaurant • Kiama, New South Wales

What has been announced by State Governments?

Most Australian State Governments have implemented new requirements for a wide variety of businesses, organisations, and associations to capture contact details for customers, and location data and health questionnaire results for staff.

Interact with the map below to explore State Government contact tracing requirements across Australia

Nothern Territory

We couldn't find any references to contact tracing requirements for businesses in this state. This may change over time.

Western Australia

We couldn't find any references to contact tracing requirements for businesses in this state. This may change over time.

Australian Capital Territory
  • Name: First name only
  • Contact: Phone only
  • Data: Keep for 28 days
  • Capacity: Limits imposed (some locations)
New South Wales
  • Name: Full name
  • Contact: Phone or email
  • Data: Keep for 28 days
  • Checkout: Yes (some sectors)
  • Capacity: Density limits (some sectors)
South Australia
  • Name: Full name
  • Contact: Phone or email
  • Data: Keep for 28 days
  • Capacity: Density limits (some sectors)
  • Name: First name
  • Contact: Phone only
  • Address: Postcode (with some restrictions)
  • Location: Area/Table number (some sectors)
  • Data: Keep for 28 days
  • Checkout: Yes (some sectors)
  • Attestation: Yes (some sectors)
  • Capacity: Density limits (some sectors)
  • Name: Full name
  • Contact: Phone and email
  • Address: Full home address
  • Data: Keep for 56 days
  • Checkout: Yes (some sectors)
  • Capacity: Density limits (some sectors)
  • Name: First name
  • Contact: Phone only
  • Data: Keep for 28 days
  • Capacity: Density limits (some sectors)


New South Wales:

Western Australia:


South Australia:

Australian Capital Territory:


Northern Territory:

How can COVID Comply help, and what does it cost?

This is an affordable, digital, contactless solution for customers and staff to checkin to locations easily, with minimal disruption to everyone involved. Here is how COVID Comply (designed to support Australia based businesses and local governments) works.

Step 1 - Add your venue
Venue: My Location
Street: 1 My Street
Step 2 - Display your QR Code
1. Scan the QR code
2. Submit details
Step 3 - Compliance achieved
First name: Alex
Phone: 0123456...

The pricing is simple. There is a one-time payment of $99 (no monthly/ongoing charges) per location giving you access to COVID Comply with an unlimited number of checkins for 6 months or until restrictions are lifted (whichever comes first).

What types of businesses does COVID Comply support?

A large variety of businesses are required to track contact details for all people (staff, customers, attendees, players, etc.) entering a location. COVID Comply can support your organisation's social contact tracing responsibilities.

The platform is fully customisable to meet your needs via your location dashboard (no hidden costs)

Health: Hospitals, medical centres, clinics
Government: chambers, municipal buildings, facilities
Education: Primary, Secondary, TAFEs, Universities
Construction: sites, warehouses, workshops
Transport: taxis, buses, trains, rideshare (Uber, Didi, etc)
Offices: Staff locations, visitor tracking, large meetings
Sports: Associations, leisure centres, gyms, facilities
Religion: venues, gatherings of all shapes & sizes
Parlours: Spas, beauty therapists, massage
Hospitality: bars, cafes, restaurants, events
Salons: beauty, waxing, tanning, nail, hair, tattoo
Other: cinemas, real estate, museums, galleries

These organisations represent just some of the 1600+ locations using our platform. COVID Comply's unrivalled customisability and flexibility powers contact tracing for a diverse range of business sizes and sectors in every state across Australia.

What makes this platform unique?

This is a "it just works" solution that comes packaged with a lot of additional flexibility to customise the checkin portal as required. COVID Comply is one of (if not the) most advanced, feature-rich, contact tracing solutions available on the market right now.

FAQ Article: Examples of how these feaures work together to checking your workforce/customers

Instant "Red Notice" recording & alerts - read more
Interactive health questions (attestation) - read more
Capture (and filter/reject) postcodes - read more
Location capacity management - read more
Multi-location management and alerts - read more
Instant access to data downloads - read more
People can save details to pre-fill checkins - read more
Checkin multiple people together - read more
Temperature measurement recording - read more
Auto deletion of checkin data (optional) - read more
Custom welcome message or disclaimer - read more
Checkin using employee/staff ID number - read more
Capture people leaving (checkout) data - read more
Send people to custom URL (e.g. menu) - read more
Works for high-traffic venues (e.g. stadiums) - see video
Enterprise-grade data security and storage - read more

In addition to the above features, the portal will be automatically configured to meet government requirements based on the location's address. You have complete control over all the above settings without limitation or additional cost.

Can I test it before I commit?

Absolutely. You can sign up and test every piece of functionality before being required to make a payment or even enter your card details. Additionally, you can use the QR code below to experience the checkin flow for yourself without signing up.

Test by scanning with your phone camera or click the link below

What about accessing data and privacy compliance?

Contact tracing solutions present a complex set of requirements from a data privacy and ownership perspective. A digital solution in this space requires careful execution from this perspective. We've written an article to explain the complexities involved, and what a best practice solution looks like.

Data privacy, security, and ownership should be best practice and align with government privacy principles

FAQ article: data ownership and privacy compliance explained

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